Privacy Policy
Updated: April 16th, 2022
Hearts Luv wants to give you the best Hearts Luv experience possible. This Privacy Policy (this "Policy") describes the privacy practices of Hearts Luv Inc. as well as our family of affiliated companies ("Hearts Luv", "we", or "us") with respect to personal information which we collect:
when you sign up for, use, access or otherwise interact with heartsluv.com (the "Sites) or other websites, mobile applications, online services, products, or widgets owned or operated by Hearts Luv or that reference this Policy (collectively, including the Sites, the "Services"),
in connection with our marketing activities,
in other settings where we reference this Privacy Policy,
and how we use, share and store that information.
As you read this Policy please click "read more" for additional details on a topic. You can reach us at contact@heartsluv.com or the postal address in the "How to Contact Us" section below if you have further questions.
BY USING THE SERVICES YOU CONSENT TO THE COLLECTION, USE AND TRANSFER OF YOUR PERSONAL DATA FOR PROCESSING IN THE UNITED STATES AS DESCRIBED IN THIS PRIVACY POLICY
Personal Data we collect may be stored and processed in the United States or any other country in which Hearts Luv or its affiliates, subsidiaries, agents, or third party service providers maintain facilities and/or infrastructure, and by using the Services and submitting information to us, you consent to the transfer, processing and storage of such information outside of your country. Note that the United States is a jurisdiction in which the data protection regime may not provide the same level of security as those in the nation where you reside. Unless applicable law requires different security and protections to be applied in any given relevant jurisdiction, we apply the same principles in using, handling and transmitting data as described in this Privacy Policy in all of our operations.
If you do not agree with any part of this Privacy Policy or our Terms and Conditions, please do not access or continue to use any of the Services or otherwise provide your Personal Data.
This Policy covers the following areas:
I. Information We Collect
II. How We Use Your Information
III. How We Share Your Information
IV. Data Security
V. Data Retention
VI. Cookies and Other Data Collection Tools
VII. How To Manage Your Privacy Settings
VIII. Children
IX. Region-Specific Disclosures
X. Third Parties We Don't Own or Control
XI. How to Contact Us
XII. Amendments
I. Information We Collect
Hearts Luv collects information from users in connection with the Services.
We collect your Personal Data in a number of ways and for various purposes. "Personal Data" means information that relates to you and identifies you personally, directly or indirectly, either alone or in combination with other information available to us. Examples of Personal Data are a name, an online identifier, a contact address, social media reviews and ratings, and precise geolocation data.
We collect your Personal Data as follows:
We ask for and may collect personal information about you such as your name, address, phone number, email address, user name and password, date of birth, gender, age, personal interests, location (e.g., city or country), commercial information such as credit card information and other similar details...
When interacting with our Services, data is automatically collected by the technology ...
If you engage with us through a social media account
If you are accessing third-party products and services that we have made available to you via the Services, ...
When you purchase or browse Hearts Luv products online,
When you shop at Hearts Luv pop-up stores, we may collect contact and purchase information.
If you participate in or utilize or sign up for, as applicable, contests, sweepstakes, loyalty programs, surveys, referral programs, wear trial programs, discounts, research activities or initiatives or promotional sales ("Surveys or Promotions") being offered by Hearts Luv,
We collect Personal Data when you communicate with us and relating to your interactions with promotional campaigns, advertising on the Services or Hearts Luv online communities.
We allow our trusted ad partners to collect information about you when you use our Services.
II. How We Use Your Information
We use the information we collect to:
Provide our products and services and customer support
Customize experiences on our Services and gain insights into our customers and communities and operate, maintain, improve, and promote the Sites and the Services
Promote Heart Luv's business through direct mail and online advertising and marketing activities to you and others
Connect you with third-party products and services
Communicate with you
Administer and Analyze Surveys or Promotions
Operate and analyze our business
To protect our legitimate business interests and legal rights
We may augment Personal Data we collect from you with information provided by reputable third party sources
III. How We Share Your Information
Hearts Luv will share your Personal Data with third parties in the following ways:
To Affiliates
To Partners and Suppliers
With Social Networks
For Joint Marketing and Interest-Based Advertising
In Discussion Forums
In Connection with Business Transfers (country specific disclosures may apply)
With Your Consent or at Your Direction
For Legal Compliance and Special Circumstances
IV. Data Security
Hearts Luv takes precautions to secure your personal information and protect it from loss, theft, unauthorized access, destruction, use, modification and disclosure. Such measures include technological, physical and organizational safeguards that are appropriate given the sensitivity of the personal information, including maintaining controlled access to electronic and paper documents and files, and using appropriate technology safeguards such as passwords firewalls and encryption as well as non-disclosure or confidentiality agreements as we deem appropriate to protect your data. However, please note that Heart Luv's security measures may change or be unavailable from time to time and no data transmission over the Internet or any wireless network is 100% secure.
V. Data Retention
Hearts Luv will retain Personal Data for as long as needed to provide the service to you (for example, as long as you have an online account with us) or as needed to fulfill our own obligations, such as preventing fraud, meeting regulatory requirements, resolving disputes, improving our services or maintaining security, and in each case, as consistent with applicable law. We may retain non-personal information that has been sufficiently aggregated or anonymized for a longer period.
VI. Cookies and Other Data Collection Tools
Hearts Luv and its partners use various technologies to collect information when you use our Services, including sending cookies to your device and using web beacons. By using the Services you consent to the use of such technologies, including cookies, advertising IDs, geolocation, and pixel tags, to collect information about you. These technologies help us personalize your use of our Sites and mobile applications, customize the Services, and mitigate risks and the potential for fraud. These technologies are also used by Hearts Luv and its advertising partners to deliver ads to you based on your interests and online activities.
VII. How To Manage Your Privacy Settings
We provide you several ways to manage your privacy settings:
Update or Delete your Personal Data
Set your preferences to opt-out of communications
Opt out of information exchange with other marketers
Manage your Location Data through your mobile device
VIII. Children
The Services are intended for general audiences and is not directed to persons less than 13 years of age and we do not knowingly collect Personal Data from those persons. If you become aware that personal information about your child has been provided to Hearts Luv without your consent, please contact us. If we become aware that a child under 13 has provided us with Personal Data, we will take steps to delete the information, except where we are required by applicable law to keep it.
IX. Region-Specific Disclosures
Residents of Canada
Residents of the European Economic Area and the United Kingdom (“UK”)
Residents of California
X. Third Parties We Don't Own or Control
This Privacy Policy does not apply to the practices of companies that we do not own or control or to people that we do not employ or manage. For example, if you choose to pay through a third-party mechanism offered on our website, the information you choose to share with that third-party will be treated in accordance with that third-party's privacy policy. This Policy does not apply to, and we are not responsible for, for the content of such third party features or the privacy practices, including third-party cookies, web beacons, or other tracking technologies, of such third parties. We encourage you to read the privacy policies of each and every device, website, and service that you use.
XI. How to Contact Us
Hearts Luv welcomes questions and comments about this Privacy Policy. You can contact us by emailing us at contact@heartsluv.com or writing to us at:
Hearts Luv
Attention: Customer Service
5042 Wilshire Blvd, Unit 574
Los Angeles, CA 90036
XII. Amendments
We may change this Policy from time to time. The most current version of this Policy will be effective at the time it is posted. By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Policy. If you have a registered account, we may notify you of any changes to our Privacy Policy via email and/or we may ask you to affirmatively acknowledge and consent to the changes the next time you use our Services.